FREQUENTLY ASKED QUESTIONS

Browse the Ridge Apartment Hotel frequently asked questions by selecting a category below.
If you have a question that is not listed, please contact us.

Booking & Check-In

Guaranteed check- in time from 1400pm.

Check out is up to 1000am.

We will always do our best to accommodate you.

A valid credit card is and  $100 pre-authorisation is required upon check.

If you are paying with cash, a $200 deposit is required and photo identification.

Yes, you can arrive whenever you do. We have a very easy to use After-Hours check in service (key safe at the front entrance).

We will text the key safe code to you automatically, just before we close on your arrival day.

Our After-Hours team are only a phone call away or via the front entrance intercom and someone is always here.

Subject to availability on check in.

When you reservation is made, we will process the 1st nights accommodation cost.

Monday - Friday: 9am - 5pm

Saturday - Sunday: 9am - 3pm

Public Holiday: 10am - 2pm

Please note someone is always here.

Services & Facilities FAQ's
Yes, we offer complimentary WIFI
Pool, Gym and entertaining area with BBQ facilities.
Secure underground car parking is available at $20 per vehicle, per night. Height restrictions of 2.1 metres apply.

Yes, delivered fresh every day.

If staying over 7 nights, once per week.

You are more than welcome to stop by Reception for any additional items.

Location FAQ's

One kilometre to Queen Street Mall.

Yes, there is a convenience store, bottle shop, mexican restaurant, korean supermarket and pub across the road.

Yes, bus stops in Leichhardt Street, the city loop bus stop and Central train station is 500 metres away.

Brisbane CBD

Fortitude Valley

Southbank

Easy access to everywhere.

Suncorp Stadium is 2.5 kilometres & The Gabba is 5.4 kilometres.

There is a korean supermarket and 7/11 across the road or Woolworths 450 metres.

Book Your Stay Today

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